Here's how we handle our refund policy.

Jester's Plan - Monthly Term

We provide an any-time money back guarantee for all Jester's Plan accounts that are paid for monthly. We will refund your last paid invoice in full.

Jester's Plan - Extended Term

All Jester's Plan accounts that have signed up for a pre-paid term or contract are entitled to a full refund within the first 60 days of purchase.

King's Plan - Monthly Term

We provide an any-time money back guarantee for all King's Plan accounts that are paid for monthly. We will refund your last paid invoice in full.

King's Plan - Extended Term

All King's Plan accounts that have signed up for a pre-paid term or contract are entitled to a full refund within the first 60 days of purchase.

Starter Plan - Monthly Term

We provide an any-time money back guarantee for all Starter Plan accounts that are paid for monthly. We will refund your last paid invoice in full.

Starter Plan - Extended Term

All Starter Plan accounts that have signed up for a pre-paid term or contract are entitled to a full refund within the first 60 days of purchase.

Eternal Kingdom - Lifetime Plan

All Eternal Kingdom accounts are eligible for a full refund within 30 days. 

Domain Names / SSL Certificates

We do not offer refunds for any domain name or SSL registrations. All purchases are final, and nonrefundable.

Weebly

We provide a 30-day money back guarantee for all Weebly Website Builder paid accounts. We will refund your last paid invoice in full.

SpamExperts Email Security

We provide a 5 day money back guarantee for all email security services. We will refund your last paid invoice in full.

SiteLock Website Security

We provide a 5 day money back guarantee for all paid SiteLock accounts. We will refund your last paid invoice in full.

SiteLock Website Security

We provide a 5 day money back guarantee for all paid SiteLock accounts. We will refund your last paid invoice in full.

CodeGuard Website Backup

We provide a 30 day money back guarantee for all paid CodeGuard accounts. We will refund your last paid invoice in full.

Tip: How To Request a Refund

To qualify for our refund policy, you must open up a support ticket before you cancel your website hosting account. (the date that we receive your ticket counts towards our refund policy period, so be sure to send us a ticket before you're no longer eligible)