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This article explains what happens after you order a VPN subscription through DoRoyal and how to get it running.
Receiving your activation details
- After checkout, your activation link or code is delivered by email, and is also available on the service page under Services > My Services in the Client Area.
- Follow the activation link or redeem the code with the VPN provider to create or extend your VPN account.
- Install the provider's app on your devices, sign in, and connect.
What we handle, and what the provider handles
- We handle: your order, billing, renewals, and delivering your activation details. If the email never arrived or the code does not work, open a ticket and we will sort it out.
- The provider handles: the VPN apps, connection speeds, server locations, and technical connection issues, since those run on their network.
Before you order: our policy
Please read VPN Order Policy first. We ask first-time customers to turn off VPNs and proxies while ordering hosting, so our fraud checks see your real location; the VPN itself is unaffected after that.
